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Funeral Services - Tailored Plans - Norwich

Golden Charter plans. Fixed funeral director fees. Personalised arrangements to suit you.

Call our team for respectful and dignified arrangements.

INDEPENDENT FUNERAL DIRECTORS since 1970

Golden Charter partnership for peace of mind

Flexible payment options for all budgets

Funeral Plans Tailored To Your Wishes

John Brown and Daughter Funeral Services Ltd works in partnership with Golden Charter to offer simple, flexible funeral plans. These plans allow you to arrange your funeral in advance, specify your wishes, and cover third-party costs such as cremation or officiant fees. As an independent funeral director, we take the time to understand your needs and personalise each plan. Whether you prefer to discuss your options at our premises, at home, by phone, or via email, we ensure peace of mind for you and your family.

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Flexible Payment Options & Plan Management

With a Golden Charter funeral plan, you can choose a one-off payment or spread the cost to suit your needs. The independent Golden Charter Trust securely holds payments, ensuring coverage for funeral director services when needed. Plan holders receive personal documents and a membership card, and they can add a nominated representative. Statements are sent every three years, and when the time comes, one call to John Brown and Daughter Funeral Services Ltd is all it takes to activate the plan and begin arrangements. Get in touch for guidance and support, providing reassurance and peace of mind. Many families have praised our compassionate care and professionalism, sharing positive reviews about the comfort and support we provide during difficult times.

What's Included In Our Pre-Paid Plan?

Funeral director’s services covered:

  • Professional services and arrangements for the funeral.

  • Transportation of the deceased to our premises, Chapel of Rest, or other suitable location. 

  • Care of the deceased and preparation for family viewing if requested.

  • Guidance on certification, registration of death, and related documentation.

  • Provision of a hearse.

  • Advice on bereavement counselling.

  • Oak Veneer Coffin.

 

Third-party costs (may be included in Golden Charter contribution):

  • Crematorium or cemetery fees.

  • Minister or officiant fees.

  • Opening of a new or existing grave or interment of cremated remains.

 

Other potential third-party costs:

  • Purchase of a grave or lair.

  • Hire of a church or other venue.

  • Fees for organist or soloist.

  • Memorials, such as headstones, entries in a book of remembrance, or tree planting.

  • Catering, floral tributes, and newspaper announcements.

 

Reassurance:

  • Funeral director’s services included in the plan are fixed at today’s prices and protected against future increases.

  • Additional payments are only required if third-party costs exceed the plan allowance or rise faster than the plan’s growth.

Golden charter funeral plans

A funeral plan is an easy way to arrange the funeral you want in advance. A plan allows you to specify your wishes and pay for the funeral director’s services included in your plan. As customers often tell us, that can bring peace of mind to you and your family. A plan from Golden Charter also includes an allowance towards third-party costs. These are essential, non-funeral director services such as the cremation or burial fees, plus the minister or officiant’s fee to perform the service. 

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At John Brown and Daughter Funeral Services Limited, we work in partnership with Golden Charter to provide you with a simple way to plan ahead. As one of the UK’s largest funeral plan providers, Golden Charter has helped nearly 1 million people to plan ahead, so we’re completely confident in offering their plans to you.

Everyone has different needs when it comes to funeral planning, so we make sure the plans we offer are as flexible as possible. When you get in touch, we’ll be happy to discuss your funeral requirements and tailor a plan to suit you. Rest assured, a plan from Golden Charter is available to all UK residents regardless of age or state of health.

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a PLAN TO SUIT YOUR NEEDS:

​As an independently owned funeral director, we’ll take the time to understand your wishes and tailor a plan to suit you. We can discuss these at our premises or in your home, at a time that is convenient for you. If you’d prefer to discuss this over the phone or via email, we can assist with this, too. You can tell us about any preferences you have in mind – the type of funeral you would like to have, hymns, music or any other personal touches – and we’ll make sure your plan takes these into account.

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Looking after you as a customer

As a Golden Charter plan holder, you’ll receive personalised plan documents, which include a summary of your plan, our details, your plan holder certificate and a personal membership card for you to carry in your purse or wallet. You can add a nominated representative to your plan if you wish to do so. Your nominated representative will receive a letter which will provide details of your plan and our details, as your chosen funeral director. They will have no authority to make changes to your plan. You’ll also receive a statement from Golden Charter every three years, which will be sent via post.

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Ready to take the next step? Get in touch today

As well as the comfort of having a plan in place, you’ll have the peace of mind that comes with being able to help save your family from worry and expense in the future. So why not take the next step?

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John Brown and Daughter Funeral Directors Limited is an appointed representative of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN:965279).

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Amazing service. Would recommend to everyone would like to say thankyou to broni and ella may for there kindness and support.

Get Compassionate Guidance & Support

Call today to discuss our customised funeral services and plans.

Contact us

Address: 

102 North Walsham Rd, Sprowston, 

Norwich, NR6 7QQ

Business Hours

Monday – Sunday Open  24Hours

We're also available 24/7 via the telephone if you ever need us.

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JOHN BROWN AND DAUGHTER FUNERAL SERVICES LIMITED, registered as a limited company in England and Wales under company number: 16019917.
Registered Company Address: 102 North Walsham Road, Sprowston, Norwich, Norfolk, England, NR6 7QQ.

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