Independent family-run funeral directors
Dedicated Chapel of Rest in Norwich
SAIF accredited for trusted services
Heartfelt Testimonials From Local Families
At John Brown and Daughter Funeral Services Ltd, we’ve had the privilege of supporting families in Norwich during their most challenging times. The kind words and heartfelt feedback we receive from those we’ve helped mean the world to us. They reflect the care, respect, and dedication we bring to every service, from funeral plans to floral tributes. Whether it’s a simple thank you or a detailed account of their experience, these testimonials remind us why we do what we do – to provide comfort and dignity when it’s needed most.
Read Our Reviews
John Brown and Daughter Funeral Services were recommended to us, and am very grateful for that recommendation. They showed nothing but dignity, respect and total professionalism. The whole team were very supportive and empathetic at a very sad and difficult time for myself and my family. The service was meticulously planned and went very smoothly. Being a family company, they had a genuinely personable touch and I would have no hesitation highly recommending them.
I can not recommend John Brown and Daughter funeral service enough , Broni and her team were professional , empathetic and her attention to detail was amazing and provided the best service for my dad
Nothing was too much trouble , we did not have to worry about anything. This was appreciated at a stressful time. Communication throughout keeping us all informed with everything we had to think about meant Dads day went so smoothly and was perfect. 5* and highly recommended for the most perfect service for loved ones.
From start to finish Broni was supportive and caring, nothing too much trouble, every detail taken care of and the funeral ran smoothly far beyond my expectations. Updates throughout the process making sure everything is exactly what you want, need to change a detail, no problem all sorted out. Its not just the details of the funeral itself, its about the friendly and caring support you receive. I would definitely recommend John Brown and daughter, a family company who really does care.
I would like to thank, Broni, Ellamay, Louis and all their team, for the support, empathy and guidance they gave me and my family over the past 2 months with the passing of both my parents, so close together. They guided us through a very difficult time with ease, compassion and expertise and we are so grateful for this, not sure how we would have got through it without them. I would highly recommend John Brown and Daughter for their funeral services. Gary, Mandy, Jenna and family.
I would have no hesitation in recommending John Brown and Daughter Funeral Services. Broni and her team provided a superb service with excellent communication throughout and everything was taken care of with the utmost professionalism.
Broni and Ellamay went above and beyond to provide the emotional and professional support we needed in order to give Mum she deserved in the way she'd asked for. Broni was quick to reply to any query we had, which was greatly appreciated. Thank you.
John Brown and Daughter Funeral Services provided an outstanding service for our family following the passing of our beloved cousin, Jeremy. I was particularly impressed with Broni's attention to detail and her responsiveness while planning. Following all this meticulous planning, everything on the day went like clockwork and all who attended and watched online were really pleased with the service at the crematorium. I would happily recommend John Brown and Daughter Funeral Services.
Having now used John Brown funeral services, twice in the last year & a half I we must write to say what an outstanding service we received. Broni is an amazing lady & her team are so professional, kind, considerate & understanding to even the smallest enquiry. Everything was checked out with us & we were kept in touch by email, phone & message if we couldn't be reached at the first attempt. We highly recommend John Brown funeral services, North Walsham road Norwich & thank them so very much for their kindness.
I can't thank Broni and her team for giving my dad THE BEST send off. There care and compassion. They went above and beyond for our family. Nothing was too much trouble. Ella Mae stood throughout the service holding the sea scouts standard flag. Geoff patching the celebrant was perfect. Thank you all so much. Love Janette.
From the very first contact I had with Broni at John Brown Funeral Services I felt as though a layer of worry and stress had been taken away. At any time, arranging a funeral is a tough thing to do. I was listened to and spoken with in a really professional and caring manner and felt confident that my late husband's wishes would be followed exactly and they were. I would highly recommend John Brown Funeral Services.
Broni Ellamay and all the team were exceptional in their professionalism in caring for my dad and looking after me and my family, so caring and nothing was too much trouble, wouldn’t have got through it without them.
As a Family we cannot recommend John Brown’s enough. From start to finish this family run business was professional and comforting. They took away all the stress and everything on the day was perfect. Thank you so much.
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